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Live Bees Guarantee

As of August 30, 2021:

Spring Bees - Package Bees (minimum 3-pound package)

  • The bees must be placed in your hive within 12 hours of receipt.
  • Upon receipt of the bees or within 24 hours of receipt, if the queen is dead, or if more than 50% of bees are dead, we will replace them free-of-charge. 
  • 30-day colony success insurance is included.

Any questions about bee health can be addressed by our staff or the office of the Provincial Apiculturist via email, or phone at AB 780-422-6096 or BC 778-666-0582.

Spring Bees - 10-Frame Hive 

  • Brood has gone through three cycles before shipment.
  • You are encouraged to inspect the bees at our pick-up location. Talk to us or bring a mentor if you are unsure.
  • 30-day colony success insurance is included. This covers absence of eggs, queens and failure to thrive. You can also purchase 60- or 90-day colony success insurance. These options can be selected at checkout.

Any questions about bee health can be addressed by our staff or the office of the Provincial Apiculturist via email, or phone at AB 780-422-6096 or BC 778-666-0582.

Spring Bees - 5-Frame Nucleus

  • If the bees are less than healthy when they reach you, we will replace them at no cost. A small number of dead bees at the bottom of the box is normal.
  • If the queen in the shipping cage is dead, we will replace her.
  • You should see eggs within three days of receiving the nuc.
  • For every 10 nucs purchased, we will provide an extra queen (for a total of 11) at no extra cost.
  • 30-day colony success insurance is included. This covers absence of eggs, queens and failure to thrive. You can also purchase 60 or 90-day colony success insurance. These options can be selected at checkout.

Any questions about bee health can be addressed by our staff or the office of the Provincial Apiculturist via email, or phone at AB 780-422-6096 or BC 778-666-0582.